The MCSA course is a recognised route for anybody thinking of getting into network support. Whether you want to join the IT industry or already have experience but want to formalise that with an acknowledged certification, the right training exists for you. Each of these options should have a specialised course, so verify that you're being offered the best one when making a start. Look for a training company that has the courtesy to learn what you'd like to do, and will give you direction on how it will all work, before they select your course.

You have to make sure that all your certifications are current and what employers are looking for - forget courses which lead to some in-house certificate (which is as useless as if you'd printed it yourself). If your certification doesn't come from a conglomerate such as Microsoft, Cisco, Adobe or CompTIA, then you may discover it will have been a waste of time - because no-one will recognise it.

Think about the points below and pay great regard to them if you've been persuaded that that old marketing ploy of examination guarantees seems like a good idea:

Everyone knows they're still paying for it - it's quite obvious to see that it's already in the full cost of the package supplied by the training provider. It's absolutely not free - don't think these companies are so generous with their money! Passing first time is everyone's goal. Entering examinations when it's appropriate and paying for them just before taking them sees you much better placed to get through first time - you prepare appropriately and are mindful of the investment you've made.

Shouldn't you be looking to hold on to your money and pay for the exam when you take the exam, rather than coughing up months or even a year or two in advance to the training company, and to do it in a local testing office - rather than in some remote centre? A lot of extra profit is netted by a number of companies who get money for exam fees in advance. A number of students don't take them for various reasons but the company keeps the money. Believe it or not, there are companies around that depend on students not taking their exams - as that's where a lot of their profit comes from. Pay heed to the fact that, with the majority of Exam Guarantees - the company decides when you are allowed to have another go. They'll only allow a re-take once completely satisfied.

Paying maybe a thousand pounds extra on 'Exam Guarantees' is short-sighted - when hard work, commitment and the right preparation via exam simulations is what will really see you through.

Most people don't even think to ask about a painfully important area - how their company actually breaks down and delivers the courseware elements, and into what particular chunks. Many companies enrol you into a 2 or 3 year study programme, and deliver each piece one-by-one as you complete each section or exam. On the surface this seems reasonable - until you consider the following: What would their reaction be if you find it difficult to do everything within the time limits imposed? Sometimes their preference of study order doesn't come as naturally as another different route may.

Truth be told, the very best answer is to get an idea of what they recommend as an ideal study order, but get all the study materials at the start. You then have everything in the event you don't complete everything quite as quick as they'd want.

We're regularly asked to explain why traditional academic studies are being replaced by more commercial certificates? As we require increasingly more effective technological know-how, industry has been required to move to specific, honed-in training that can only be obtained from the actual vendors - in other words companies such as CISCO, Adobe, Microsoft and CompTIA. This frequently provides reductions in both cost and time. In a nutshell, only required knowledge is taught. It's slightly more broad than that, but the most important function is always to master the precisely demanded skill-sets (alongside some required background) - without going into too much detail in all sorts of other things (as universities often do).

It's a bit like the TV advert: 'It does what it says on the label'. Companies need only to know where they have gaps, and then match up the appropriate exam numbers as a requirement. Then they know that anyone who applies can do the necessary work.

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